Taylor Securities, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us – If after a significant business disruption you cannot contact us as you usually do at one of the direct telephone lines to our staff, such as 615-372-1344, 615-372-1342, 615-372-1350, 615-372-1340, 615-372-1354, or 615-372-1356, and you are also unable to contact us at our general line of 615-373-4111, you should call our alternative numbers of 615-948-3285 or 615-948-8174 or go to our website at www.twsolutions.wpengine.com. If you cannot access us through those means, you should contact the investment company listed on your account statement to receive assistance with prompt access to your funds and securities, to communicate transaction orders, to receive transfer instructions, or to receive other account information. Telephone numbers of some of the investment companies are as follows:
- Raymond James & Associates, Inc., our clearing firm, 800-647-7378 or www.raymondjames.com
- American Funds Service Company, 800-421-0180 or http://www.americanfunds.com
- Lincoln Life, 800-942-5500 or http://www.americanlegacy.com
- Franklin-Templeton, 800-632-2301 or http://www.franklintempleton.com
- Hartford Life, 800-231-5453 or https://online.hartfordlife.com
- Pacific Life, 800-800-7646 or http://pacificlife.com
- Nationwide, 800-848-6331 or http://www.nationwide.com
Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
